Infrastructure & Systems Engineer
Vigilent is looking for world-class talent to help us achieve our mission of improving facility operations while creating a more sustainable planet.

Vigilent applies machine learning, Al and expert services to deliver optimal environments in data centers and other buildings, increasing our customers’ revenue and capital efficiency while reducing cost, energy use, carbon emissions, and water consumption.

We are looking for a motivated, process-oriented Infrastructure & Systems Engineer to support and manage virtual machines (VMs), hardware, software, and network infrastructure across both internal and customer-facing environments. In this role, you will work closely with IT, QA, and Development teams both domestically and internationally to build and maintain test and production environments, troubleshoot issues, and ensure a seamless workflow. This is an entry-level role with up to 3 years of experience required, which may include internships and co-op assignments in a related field. This is ideal for candidates eager to develop a broad skill set in IT infrastructure.

RESPONSIBILITIES

VM and Server Support & Maintenance:
- Manage VMs for Dev, QA, and Customer Support teams used for software development and testing.
- Manage VMWare templates and bare-metal Clonezilla images for engineering and commissioning.
- Oversee VM and networking equipment backups (routers, switches), ensuring they are current and easily restorable.
Test Environment Management:
- Set up and manage test environments using internal networking tools.
- Build test beds to simulate customer environments for QA but also as training opportunities for internal teams.
Collaborate & Troubleshoot:
- Help troubleshoot and resolve infrastructure-related issues.
- Provide workarounds and solutions to ensure continuous workflow within the team.
Customer Site Systems & Expansion:
- Assist in building and configuring new production systems and expansions of existing systems.
- Build and test expansion hardware for customer sites to meet scalability needs.
New Release Testing:
- Assist in testing new hardware, firmware, and software releases to ensure performance, compatibility, and stability before deployment.
Network & Firewall Management:
- Maintain and support network configurations including firewall and switch management.
- Manage DMZ configurations and partner/demo system access for customers.
Cloud & Infrastructure Improvement:
- Analyze and suggest improvements for the existing infrastructure with forward-thinking solutions.
- Assist in implementing AWS/cloud solutions and configuration management tools like Ansible.

REQUIRED SKILLS & EXPERIENCE

Entry level with 3 years of experience in infrastructure, systems engineering, or IT operations.
Familiarity with VM technologies like VMware and tools like Clonezilla for server imaging.
Basic knowledge of networking equipment (firewalls, switches, routers) and DMZ management.
Experience with testing hardware, firmware, and software releases.
Familiarity with cloud infrastructure (AWS) or configuration management tools (Ansible) is a plus.
Basic knowledge of Docker is beneficial but not required.
Strong troubleshooting skills with the ability to collaborate effectively across teams.
Strong documentation skills with ability to follow and create manual and automated processes.
Scripting experience a plus

This role provides an excellent opportunity to gain hands-on experience in IT infrastructure management while contributing to both internal teams and customer projects.
HIRING DETAILS

Job Location: Remote must be within commuting distance to HQ in Oakland.
Start Date: Immediate
Hire Type: Full-Time Permanent Employee, Direct Hire
Salary Range: $65,000- $85,000 depending on experience.
Benefits: Full Benefits Package including health, dental, vision, stock options
Must be able to pass a background security check including a drug screening

TO APPLY
Please submit a cover letter and resume directly on our website at: https://www.vigilent.com/about/careers/job-openings/

Vigilent Corporation is an Equal Opportunity and Affirmative Action Employer committed to providing a workplace that includes people of diverse backgrounds. Vigilent participates in the E-Verify program as required by law.